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Magento

AI chatbot for Magento and Adobe Commerce

The agent reads your Magento catalog through its public GraphQL API, including configurable products with every size and colour, and adds the exact variant to the shopper's cart, on classic and PWA Studio storefronts.

Start free, no cardSee how it works
Or try a paid plan free for 7 days

Free plan: 50 AI replies a month, no card. Paid plans start with 7 days free, then from $79 a month plus tax. Cancel before the trial ends and you pay nothing.

What your Magento shoppers get

Answers from your own store

Every answer comes from your Magento products, stock, policies and pages, in the shopper's language, day and night. If something isn't in your store, it says so instead of guessing.

Adds to the Magento cart in the chat

Shoppers pick a size or colour and quantity in the chat and tap Add to cart: the item goes into their own Magento cart, so checkout works exactly as it does today.

Your team only when it matters

It handles the questions that used to land on a person, and hands over with the full conversation only when someone has to act, like a refund outside your policy.

Install on Magento in minutes

  1. 1

    In the Magento admin, go to Content › Design › Configuration and edit your store view.

  2. 2

    Open Footer and paste your 11xsales.ai code into Miscellaneous HTML.

  3. 3

    Click Save Configuration, then flush the cache under System › Cache Management.

  4. 4

    In 11xsales.ai, add your store's address under AI training › Product catalog.

Your code is in the app, under Chat setup › Install, which also checks the chat is live on your site.

What it learns from your Magento store

  • Products, including configurable variants
  • Stock status
  • Pages and policies

Add more any time: documents, website pages, text and corrections, and on Scale, Git and database sources.

Start free trial

7 days free on paid plans, then from $79 a month plus any applicable tax. Payment method required: you approve the plan in Shopify, or add a card. Cancel before your trial ends to avoid subscription charges.

Magento questions, answered

Yes. On PWA Studio storefronts the chat adds items to the shopper's cart through Magento's GraphQL cart, the same way the storefront does.

Works on every platform