Answers from your own store
Every answer comes from your PrestaShop products, stock, policies and pages, in the shopper's language, day and night. If something isn't in your store, it says so instead of guessing.
PrestaShop
AI chatbot for PrestaShop stores
Add one line to your PrestaShop theme and the agent answers shoppers from your products and policies, recommends what fits and adds it to their PrestaShop cart from the chat.
Or try a paid plan free for 7 days
Free plan: 50 AI replies a month, no card. Paid plans start with 7 days free, then from $79 a month plus tax. Cancel before the trial ends and you pay nothing.
What your PrestaShop shoppers get
Adds to the PrestaShop cart in the chat
Shoppers pick a size or colour and quantity in the chat and tap Add to cart: the item goes into their own PrestaShop cart, so checkout works exactly as it does today.
Your team only when it matters
It handles the questions that used to land on a person, and hands over with the full conversation only when someone has to act, like a refund outside your policy.
Install on PrestaShop in minutes
- 1
Use your theme's custom code setting, or install a free custom HTML / JS module from the Module Catalog.
- 2
Add your 11xsales.ai code to the footer of all pages.
- 3
Save, then clear the cache under Advanced Parameters › Performance.
Your code is in the app, under Chat setup › Install, which also checks the chat is live on your site.
What it learns from your PrestaShop store
- Your product catalog feed
- Pages and policies
- Documents you upload
Add more any time: documents, website pages, text and corrections, and on Scale, Git and database sources.
Start free trial7 days free on paid plans, then from $79 a month plus any applicable tax. Payment method required: you approve the plan in Shopify, or add a card. Cancel before your trial ends to avoid subscription charges.
PrestaShop questions, answered
No. The chat loads after your page, in its own isolated container, from one small script that browsers cache. Your pages render exactly as before.