Comparison
11xsales.ai vs Zipchat
Both are AI sales agents for online stores that answer shoppers and recommend products. The difference is mostly in what you pay per reply, and in whether you can start free. Here are the facts side by side, with sources.
| 11xsales.ai | Zipchat | |
|---|---|---|
| Entry plan | Starter: $79 / month, 1,000 AI replies | Starter: $80 / month (or $64 billed yearly), 750 replies |
| Mid plan | Growth: $249 / month, 4,000 replies | Pro: $240 / month billed yearly, 3,000 replies |
| Higher plans | Scale $499 (8,000) · Scale+ $999 (18,000) | Scale $480 (6,000) · Scale Plus $960 (14,000), billed yearly |
| Price per included reply | $0.079 (Starter) to $0.056 (Scale+) | About $0.107 (Starter, monthly) to $0.069 (Scale Plus, yearly) |
| Extra replies | $0.10 each | $49 per 250 (about $0.20 each); $49 per 500 on Scale Plus |
| Free plan | Yes: 50 AI replies a month, no card | None listed on their pricing page |
| Free trial | 7 days on your first paid plan | 7 days |
| Try it on your own store | Yes: a free preview after sign-up, and 7 days free on paid plans | Yes: a free store preview |
| Platforms | Shopify, WooCommerce, BigCommerce, Magento, PrestaShop, Ecwid, Wix, Squarespace, Webflow, any website | Shopify, WooCommerce, any CMS |
| Channels | Website chat and a shareable chat page on every plan; WhatsApp, Instagram and Messenger coming soon | Chat widget, email, WhatsApp, Instagram and Messenger on every plan |
Zipchat figures from zipchat.ai/pricing, checked on 16 October 2026. Zipchat is a trademark of its owner; 11xsales.ai is not affiliated with it.
Try it on your own store
Create your account and your agent reads your products and policies. Chat with it in the free preview before shoppers see it.
Free plan: 50 AI replies a month, no card. Paid plans start with 7 days free, then from $79 a month plus tax. Cancel before the trial ends and you pay nothing.
Questions
For the same number of replies, yes on every plan we compared: 11xsales.ai includes more AI replies at each price point, and extra replies cost $0.10 each against about $0.20 at Zipchat (about $0.10 on its Scale Plus). There's also a Free plan.